Resources
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2021 Client Satisfaction Survey Results
Every year we ask our clients how we're doing: where we're getting things right and where we could improve. The results are always very helpful and allow us to either pat ourselves on the back or decide where and how we need to spend time improving. Here are the...
Paste Special
If you're trying to copy and paste some content from, say, a website into a Word document or email it can be frustrating when the formatting is also copied across. Solve that problem with 'Paste Special' which lets you strip out unwanted fonts, bold, italic and other...
How to take a screenshot in Windows/Mac OS
Share a picture of your problem There are times when things go wrong, especially when dealing with technology, and you wish the expert was there right when it happened. You may have received an alert on the screen that you can temporarily clear from the screen but you...
Configuring the Identity Verification App For Microsoft
This guide will walk you through setting up the identity verification application for your Microsoft account. This will give you an extra step in ensuring that no one else can log into your Microsoft account without your knowledge.Step 1 Use the following link to open...
How to reset your lightbulb
US-based General Electric (GE) was recently mocked for sharing a video guide to reset your lightbulb. Their ‘smartbulb’ gives you features like voice activation, the ability to pick light levels, and solutions to a number of other problems you didn't know you had. If...
Emoji heaven
We’re torn on the use of ‘emojis’ in business. On the one hand, they perhaps aren’t particularly professional. On the other – language constantly evolves, and there’s a valid argument that with our increasingly text-based communication, there is a need for expressing...
Green doesn’t mean go
You may already be familiar with the little green padlock you see next to a website address: It means the website is being delivered over a secure connection – which is good. But… beware of complacency. All the green padlock means is that the connection is secure – it...
Goodbye to Windows 7
As of January 14th 2020 - which isn't as far away as it sounds - Microsoft is ending support, patches and updates for Windows 7. For anyone using Windows 7, this could expose them to serious security risks. It's vitally important that we make sure you're either a) not...
Important .uk domain update
This is your last chance to purchase your reserved .uk domain before they go on general sale, it’s important you make a decision now because the ‘reservation period’ ends on 25th June 2019. What is happening? In 2014, Nominet, the internet registry for .UK domains...
More than just search
Google, and to a certain extent Bing, offers instant conversions, translations and tools - just type what you need to know. Examples: Maths: 23*54 10 miles in km computer expert in french time in new york define: useful 15 minute timer There are dozens of things like...
Save your eyes with ‘Night Light’ in Windows 10
If you're using your computer late at night (perhaps reconsider doing that!), Windows 10 has a setting to reduce the 'blue light' emitted from your screen. Don't forget it will change the colours you see, so don't go approving any artwork with it turned on... Click...
When to upgrade…?
How do you decide when - or perhaps just as importantly, when not - to invest in new technology? That might mean buying a new smartphone or PC, or it could be a complete restructure of your IT systems. With the news that Samsung have released a $2,000 foldable phone,...
Apple FaceTime warning
Please note: this only applies if you use Apple products - iPhone, iPad or a Mac computer. We advise you to disable FaceTime. Here's the why, and how: You may already have read about a FaceTime bug which allows someone to call your phone through FaceTime and hear your...
The 2009 / 2019 10-year challenge
Social media is awash with people posting photos comparing their 2009-self to a recent picture. (No, you can't see ours.) If we were building artificial intelligence (AI) / facial recognition software it would be incredibly useful to have a documented worldwide...
Choosing and using passwords
Strong passwords are your first line of defence against intruders and imposters. The best security in the world is useless if a malicious person has a legitimate user name and password. That's why we've put together this simple guide to help you protect your security...
Expect The Unexpected
Last week you may have been affected by - or at least heard about - the O2 outage. It affected customers on O2 and GiffGaff, along with operators who use its network including Tesco Mobile: it's estimated up to 32 million people were affected. And then there's...
Our New Policy For Your Passwords
We love offering you a truly personal service – we like to think we make as many friends as we do clients – and it’s our human touch that helps demystify the strange world of IT and lets you focus on your day-to-day work. That said, we also need to make sure we’re...
Understanding multifactor authentication
If we had our way, the more important something is, the more-simply it would be named. 'Passwords' are important, and easy to talk about. So are 'keys' and 'padlocks' and other physical security devices.Multifactor authentication sadly doesn't fall under the...
Configuring 2SV On Your Google Accounts
This guide will walk you through configuring 2-Step Verification on your Google account. This will give you an extra step in ensuring that no one else can log into your Google account without your knowledge. Step 1 Log in to your Google Account. Click here.Step 2...
ESET Secure Authentication User Guide
Overview This guide outlines the steps to setup ESET Secure Authentication on your mobile device. We hope that you will find this guide useful, but please, bear in mind that it has been written for EJC clients, whose RDS servers have been setup with 2...
Configuring 2-Step-Verification in Dropbox
This guide will walk you through configuring 2-Step Verification on your Dropbox account. This will give you an extra step in ensuring that no one else can log into your Dropbox account without your knowledge.Step 1 Sign in to your DropBox account at Dropbox.com ...
Putting the ‘s’ in https
On July 24th 2018, Google's Chrome browser (by far the most popular) started warning people if the website they were visiting was not secure. What does that mean for you? Visit any website in Chrome. It will either be marked as secure, or not secure, and...
GDPR Resources
GDPR Resources
Find more information on what GDPR means for you, how you need to prepare and why working with EJC helps you along the way.
EJC GDPR Statement
Our statement covers how EJC meets the requirements of GDPR
