Resources
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How to help, survey results & cyber attack risks
Ukraine — how to help It almost feels futile to be writing newsletters about IT while we're watching what's happening on the other side of Europe. Our thoughts are of course with everyone involved and affected, but life and work must continue where it can. If you're...
WhatsApp Web
WhatsApp can be a great way to easily keep in touch with friends, family, colleagues and even clients. But did you know you can use it on your computer too? It makes it much faster to type messages. Just go to WhatsApp Web and follow the instructions. It links to your...
Protecting Against Phishing and Spear-Phishing Attacks
Most people have been on the receiving end of Phishing attacks. Phishing is an email-based fraud attack where the sender appears to be a trusted source that the recipient may interact with – a bank, a credit card company or a mobile phone firm are common examples. The...
Looking Back, but Planning Ahead
We're not much clearer this morning than we were last week about the specifics of returning to work, but we're currently coping fine with working from home and intend to continue doing so for the foreseeable future. However, we're also keenly aware that not every...
Quickly open programs
You can 'pin' any program you use regularly to the Windows taskbar at the bottom of your screen. When the program is open, right-click on it and click 'Pin to taskbar'. It'll always be ready for you. Note too, that for some programs there might be additional shortcuts...
Find an email
In Outlook on Windows you can quickly find any email by pressing Ctrl + E on your keyboard (or click in the search box above your email list). Search by keyword or name, or you will notice that the 'ribbon' changes to help you filter your search: Most of the options...
We are Still Here to Support You and Your Business
We wanted to let you know that EJC remains open and fully functional. Even if you're not a current EJC client, if you or someone you know has an IT problem, please get in touch & we'll let you know how we can help. We have been operating mostly remotely from early...
Copy & Paste
In honour of Larry Tesler's death, take a moment to learn how to cut (Ctrl+X), copy (Ctrl+C) and paste (Ctrl+V) quickly. These shortcut keys make cut / copy / paste a breeze. Some extra tips: If you're trying to select text on a website that's also a link, hold down...
Quick Assist
Windows 10 has a very easy feature to share your screen with someone else - and you can choose to give them control over your computer too. But don't do this unless you know who they are... Click 'Start' and search for 'Quick Assist'. You can then either send a...
COVID-19 / ‘Coronavirus’ Safety and Wellbeing Precautions
As COVID-19 continues to spread around the world and within the UK, we have a responsibility to our staff, our clients and the general public to take this issue seriously, and ask our clients that they do the same. This is an update to our previous announcement, 9...
COVID-19 / ‘Coronavirus’ Safety and Wellbeing Precautions
As COVID-19 continues to spread around the world and within the UK, we have a responsibility to our staff, our clients and the general public to take this issue seriously, and ask our clients that they do the same. When considering whether on-site visits are...
Looking Ahead: the Optimism of a New Decade
We’re not huge on resolutions, preferring to start things that have a chance of lasting beyond the second week of January! But it’s unsurprising that with the dawn of a new decade we want to pause and consider where we want to take EJC in the future. The fundamentals...
2019 in Review
2019 was a positive year at EJC. We worked hard on the day-to-day things: keeping our clients’ systems running, dealing with problems, managing projects. We also worked hard behind the scenes to improve how we run the business and work with our clients. Overall we...
Add / Remove icons from your Windows 10 Start menu
You can easily customise your Windows 10 Start menu. To remove icons, simply right-click them and select 'Unpin from Start': And to add one in, find the program in your Start menu, right-click it and choose 'Pin to Start': An example of how your shiny new Start menu...
Sort emails by ‘From’ to tidy them up
If you've lost control of your inbox, a good way to deal with it is to sort by 'From'. This will group together emails based on who sent them: It's generally much quicker to work through emails from a single person to make sure you've not missed anything, and if you...
Improving our ticketing system
Our support systems revolves around tickets, and our days here at EJC revolve around solving those tickets to make sure everything runs smoothly for our clients. Sometimes it'll be a simple password reset, sometimes a far more complex problem. Since 2007, we've asked...
Smile, you’re on camera
Facebook Portal launched last month - a new way to keep in touch with family and friends via sophisticated video conferencing technology. It also links with WhatsApp - an indication Facebook is keen for a return on the $19 billion it spent on the chat software five...
Open links in new tabs
If you've got a mouse with a scroll wheel in the middle of it, a quick and easy way to open a webpage link in a new tab is to click it with the scroll wheel instead of the normal mouse button. You can also hold down the 'Control' key on your keyboard as you click a...
Re-open closed tabs
It's all too easy to accidentally close a tab when you're browsing the web. Especially frustrating if you're reading something interesting, such as the EJC website. Just press Ctrl + Shift + T and the last place you were looking will magically reappear. On a Mac it's...
Whose Emails Do You Trust? (Ours!)
We've seen an increasing number of innocuous-looking emails with links to files stored in either Dropbox or OneDrive. Because the documents are stored on a service that most people recognise (and trust), the links appear legitimate - and in fact do take you through to...
…And Another Warning
We could probably write a newsletter every day with warnings about specific scams, but we're trying to provide general advice so you can spot them yourself. One particular style that is doing the rounds at the moment is a blackmail scam - someone apparently has a...
Windows Focus Assist
Notifications can be useful, but they can also be annoying if you're trying to focus on something important - or perhaps giving a presentation. Windows 10 has a built-in 'Focus Assist' which lets you limit, or turn off, notifications. Click Start and search for it....
GDPR Resources
GDPR Resources
Find more information on what GDPR means for you, how you need to prepare and why working with EJC helps you along the way.
EJC GDPR Statement
Our statement covers how EJC meets the requirements of GDPR
