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WhatsApp Web

WhatsApp can be a great way to easily keep in touch with friends, family, colleagues and even clients. But did you know you can use it on your computer too? It makes it much faster to type messages. Just go to WhatsApp Web and follow the instructions. It links to your...

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Looking Back, but Planning Ahead

We're not much clearer this morning than we were last week about the specifics of returning to work, but we're currently coping fine with working from home and intend to continue doing so for the foreseeable future. However, we're also keenly aware that not every...

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Quickly open programs

You can 'pin' any program you use regularly to the Windows taskbar at the bottom of your screen. When the program is open, right-click on it and click 'Pin to taskbar'. It'll always be ready for you. Note too, that for some programs there might be additional shortcuts...

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Find an email

In Outlook on Windows you can quickly find any email by pressing Ctrl + E on your keyboard (or click in the search box above your email list). Search by keyword or name, or you will notice that the 'ribbon' changes to help you filter your search: Most of the options...

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Copy & Paste

In honour of Larry Tesler's death, take a moment to learn how to cut (Ctrl+X), copy (Ctrl+C) and paste (Ctrl+V) quickly. These shortcut keys make cut / copy / paste a breeze. Some extra tips: If you're trying to select text on a website that's also a link, hold down...

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Quick Assist

Windows 10 has a very easy feature to share your screen with someone else - and you can choose to give them control over your computer too. But don't do this unless you know who they are... Click 'Start' and search for 'Quick Assist'. You can then either send a...

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Looking Ahead: the Optimism of a New Decade

We’re not huge on resolutions, preferring to start things that have a chance of lasting beyond the second week of January! But it’s unsurprising that with the dawn of a new decade we want to pause and consider where we want to take EJC in the future. The fundamentals...

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2019 in Review

2019 was a positive year at EJC. We worked hard on the day-to-day things: keeping our clients’ systems running, dealing with problems, managing projects. We also worked hard behind the scenes to improve how we run the business and work with our clients. Overall we...

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Sort emails by ‘From’ to tidy them up

If you've lost control of your inbox, a good way to deal with it is to sort by 'From'. This will group together emails based on who sent them: It's generally much quicker to work through emails from a single person to make sure you've not missed anything, and if you...

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Improving our ticketing system

Our support systems revolves around tickets, and our days here at EJC revolve around solving those tickets to make sure everything runs smoothly for our clients. Sometimes it'll be a simple password reset, sometimes a far more complex problem. Since 2007, we've asked...

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Smile, you’re on camera

Facebook Portal launched last month - a new way to keep in touch with family and friends via sophisticated video conferencing technology. It also links with WhatsApp - an indication Facebook is keen for a return on the $19 billion it spent on the chat software five...

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Open links in new tabs

If you've got a mouse with a scroll wheel in the middle of it, a quick and easy way to open a webpage link in a new tab is to click it with the scroll wheel instead of the normal mouse button. You can also hold down the 'Control' key on your keyboard as you click a...

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Re-open closed tabs

It's all too easy to accidentally close a tab when you're browsing the web. Especially frustrating if you're reading something interesting, such as the EJC website. Just press Ctrl + Shift + T and the last place you were looking will magically reappear. On a Mac it's...

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Whose Emails Do You Trust? (Ours!)

We've seen an increasing number of innocuous-looking emails with links to files stored in either Dropbox or OneDrive. Because the documents are stored on a service that most people recognise (and trust), the links appear legitimate - and in fact do take you through to...

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…And Another Warning

We could probably write a newsletter every day with warnings about specific scams, but we're trying to provide general advice so you can spot them yourself. One particular style that is doing the rounds at the moment is a blackmail scam - someone apparently has a...

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Windows Focus Assist

Notifications can be useful, but they can also be annoying if you're trying to focus on something important - or perhaps giving a presentation. Windows 10 has a built-in 'Focus Assist' which lets you limit, or turn off, notifications. Click Start and search for it....

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GDPR Resources

GDPR Resources

Find more information on what GDPR means for you, how you need to prepare and why working with EJC helps you along the way.

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Security

An extra focus on GDPR security issues, an area EJC are best-placed to help

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EJC GDPR Statement

Our statement covers how EJC meets the requirements of GDPR

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