Office +44 370 600 9700 | Helpdesk +44 370 600 9711 info@ejc.it

2017 Survey Results

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2017 Satisfaction Survey Results

The nature of our work means we are in frequent contact with our clients, and we also have a rating system for each completed ticket to make sure clients are always happy.

It’s nice to double-check, though, so towards the end of 2017 we asked our clients to complete a quick survey and (if they wanted) to add any extra comments. The very positive feedback we received is detailed below.

Survey questions and comments

u

%

Would recommend EJC
u

Well, all I can say is that you guys are awesome!

u

%

Strongly Agree

%

Agree/Strongly Agree

Of requests are resolved successfully
u

Every time I have needed help it has been provide promptly and cheerfully. No complaints here!

u

%

Strongly Agree

%

Agree/Strongly Agree

Of requests resolved accurately
u

Prompt and polite responses, which make us feel valued customers. You spend time in really understanding the problem or question.

u

%

Strongly Agree

%

Agree/Strongly Agree

Find communication easy to understand
u

Sheldon is a great addition to the team. Helpful, relaxed and uses the phone!

u

%

Strongly Agree

%

Agree/Strongly Agree

Of requests are resolved quickly
u

The team at EJC are just fab!

Want to Find Out More?

If you think you could use our help, or just have a few questions, we’d love to talk.

EJC

Aldgate Tower
2 Leman Street
London
E1 8FA

EJC

Aldgate Tower
2 Leman Street
London
E1 8FA

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