Office +44 370 600 9700 | Helpdesk +44 370 600 9711 info@ejc.it

2016 Survey Results

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2016 Satisfaction Survey Results

We like to know how we did each year, so at the end of 2016 we put together a really short survey (only one page and six clicks of the mouse, with no need to type anything).

Over and above our continuous ticket satisfaction measurement, this survey allowed our clients to let us know how satisfied they were with our service in 2016.

With feedback from almost every client, we were delighted with the results and the comments.  See what you think below:

Survey questions and comments

u

%

Of requests are resolved quickly

u

Any issues I’ve had have always been solved quickly and courteously.

u

%

Of requests are resolved successfully

u

Your engineers

…are such great assets to EJC

…deserve a promotion

u

%

Of requests resolved accurately

u

I was very pleased with EJC. The information I was given was highly accurate and very helpful. I will not hesitate to contact them in the future would any needs arise.

u

%

Find communication easy to understand

u

But room to improve

…sometimes not enough Russian-speaking specialists

u

%

Would recommend EJC

u

You guys are the best!!!!! Thank you.

Want to Find Out More?

If you think you could use our help, or just have a few questions, we’d love to talk.

EJC

Aldgate Tower
2 Leman Street
London
E1 8FA

EJC

Aldgate Tower
2 Leman Street
London
E1 8FA

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EJC Logo

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