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Your privacy on the internet

A few people have mentioned the Gener8 pitch on Dragon's Den to us, which aired recently. The idea is you get paid for seeing adverts and theoretically take control of your data and privacy. A slightly cynical view is that if someone is willing to pay you for your...

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LastPass and Last Year

Changes to LastPass and what they mean for you, and the full results from our Client Satisfaction Survey. Changes to LastPass (deadline 16 March) We've long-recommended LastPass as our preferred password management software. In short, you have a single 'master'...

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Cycles of Things

We were glued to our screens in January, watching events unfold in America. The big news which captured our attention, of course, was that Joe Biden's Peloton exercise bike was to be banned from the White House for security reasons—but how is that relevant to you?...

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Say “cheese”!

We’re always skeptical about simple solutions for solving complex problems. Computer security software that promises 100% protection; the revolutionary new marketing technique which is the only one you’ll ever need; the latest weight-loss method...   In other words,...

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Looking Back, but Planning Ahead

We're not much clearer this morning than we were last week about the specifics of returning to work, but we're currently coping fine with working from home and intend to continue doing so for the foreseeable future. However, we're also keenly aware that not every...

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Looking Ahead: the Optimism of a New Decade

We’re not huge on resolutions, preferring to start things that have a chance of lasting beyond the second week of January! But it’s unsurprising that with the dawn of a new decade we want to pause and consider where we want to take EJC in the future. The fundamentals...

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2019 in Review

2019 was a positive year at EJC. We worked hard on the day-to-day things: keeping our clients’ systems running, dealing with problems, managing projects. We also worked hard behind the scenes to improve how we run the business and work with our clients. Overall we...

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Improving our ticketing system

Our support systems revolves around tickets, and our days here at EJC revolve around solving those tickets to make sure everything runs smoothly for our clients. Sometimes it'll be a simple password reset, sometimes a far more complex problem. Since 2007, we've asked...

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Smile, you’re on camera

Facebook Portal launched last month - a new way to keep in touch with family and friends via sophisticated video conferencing technology. It also links with WhatsApp - an indication Facebook is keen for a return on the $19 billion it spent on the chat software five...

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Whose Emails Do You Trust? (Ours!)

We've seen an increasing number of innocuous-looking emails with links to files stored in either Dropbox or OneDrive. Because the documents are stored on a service that most people recognise (and trust), the links appear legitimate - and in fact do take you through to...

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…And Another Warning

We could probably write a newsletter every day with warnings about specific scams, but we're trying to provide general advice so you can spot them yourself. One particular style that is doing the rounds at the moment is a blackmail scam - someone apparently has a...

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How to reset your lightbulb

US-based General Electric (GE) was recently mocked for sharing a video guide to reset your lightbulb. Their ‘smartbulb’ gives you features like voice activation, the ability to pick light levels, and solutions to a number of other problems you didn't know you had. If...

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Goodbye to Windows 7

As of January 14th 2020 - which isn't as far away as it sounds - Microsoft is ending support, patches and updates for Windows 7. For anyone using Windows 7, this could expose them to serious security risks. It's vitally important that we make sure you're either a) not...

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Important .uk domain update

This is your last chance to purchase your reserved .uk domain before they go on general sale, it’s important you make a decision now because the ‘reservation period’ ends on 25th June 2019. What is happening? In 2014, Nominet, the internet registry for .UK domains...

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When to upgrade…?

How do you decide when - or perhaps just as importantly, when not - to invest in new technology? That might mean buying a new smartphone or PC, or it could be a complete restructure of your IT systems. With the news that Samsung have released a $2,000 foldable phone,...

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Apple FaceTime warning

Please note: this only applies if you use Apple products - iPhone, iPad or a Mac computer. We advise you to disable FaceTime. Here's the why, and how: You may already have read about a FaceTime bug which allows someone to call your phone through FaceTime and hear your...

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The 2009 / 2019 10-year challenge

Social media is awash with people posting photos comparing their 2009-self to a recent picture. (No, you can't see ours.) If we were building artificial intelligence (AI) / facial recognition software it would be incredibly useful to have a documented worldwide...

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Choosing and using passwords

Strong passwords are your first line of defence against intruders and imposters. The best security in the world is useless if a malicious person has a legitimate user name and password. That's why we've put together this simple guide to help you protect your security...

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Expect The Unexpected

  Last week you may have been affected by - or at least heard about - the O2 outage. It affected customers on O2 and GiffGaff, along with operators who use its network including Tesco Mobile: it's estimated up to 32 million people were affected. And then there's...

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Our New Policy For Your Passwords

We love offering you a truly personal service – we like to think we make as many friends as we do clients – and it’s our human touch that helps demystify the strange world of IT and lets you focus on your day-to-day work. That said, we also need to make sure we’re...

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