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Looking Back, but Planning Ahead

We're not much clearer this morning than we were last week about the specifics of returning to work, but we're currently coping fine with working from home and intend to continue doing so for the foreseeable future. However, we're also keenly aware that not every...

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Looking Ahead: the Optimism of a New Decade

We’re not huge on resolutions, preferring to start things that have a chance of lasting beyond the second week of January! But it’s unsurprising that with the dawn of a new decade we want to pause and consider where we want to take EJC in the future. The fundamentals...

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2019 in Review

2019 was a positive year at EJC. We worked hard on the day-to-day things: keeping our clients’ systems running, dealing with problems, managing projects. We also worked hard behind the scenes to improve how we run the business and work with our clients. Overall we...

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Smile, you’re on camera

Facebook Portal launched last month - a new way to keep in touch with family and friends via sophisticated video conferencing technology. It also links with WhatsApp - an indication Facebook is keen for a return on the $19 billion it spent on the chat software five...

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Whose Emails Do You Trust? (Ours!)

We've seen an increasing number of innocuous-looking emails with links to files stored in either Dropbox or OneDrive. Because the documents are stored on a service that most people recognise (and trust), the links appear legitimate - and in fact do take you through to...

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…And Another Warning

We could probably write a newsletter every day with warnings about specific scams, but we're trying to provide general advice so you can spot them yourself. One particular style that is doing the rounds at the moment is a blackmail scam - someone apparently has a...

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How to reset your lightbulb

US-based General Electric (GE) was recently mocked for sharing a video guide to reset your lightbulb. Their ‘smartbulb’ gives you features like voice activation, the ability to pick light levels, and solutions to a number of other problems you didn't know you had. If...

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Goodbye to Windows 7

As of January 14th 2020 - which isn't as far away as it sounds - Microsoft is ending support, patches and updates for Windows 7. For anyone using Windows 7, this could expose them to serious security risks. It's vitally important that we make sure you're either a) not...

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Important .uk domain update

This is your last chance to purchase your reserved .uk domain before they go on general sale, it’s important you make a decision now because the ‘reservation period’ ends on 25th June 2019. What is happening? In 2014, Nominet, the internet registry for .UK domains...

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When to upgrade…?

How do you decide when - or perhaps just as importantly, when not - to invest in new technology? That might mean buying a new smartphone or PC, or it could be a complete restructure of your IT systems. With the news that Samsung have released a $2,000 foldable phone,...

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Apple FaceTime warning

Please note: this only applies if you use Apple products - iPhone, iPad or a Mac computer. We advise you to disable FaceTime. Here's the why, and how: You may already have read about a FaceTime bug which allows someone to call your phone through FaceTime and hear your...

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The 2009 / 2019 10-year challenge

Social media is awash with people posting photos comparing their 2009-self to a recent picture. (No, you can't see ours.) If we were building artificial intelligence (AI) / facial recognition software it would be incredibly useful to have a documented worldwide...

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Choosing and using passwords

Strong passwords are your first line of defence against intruders and imposters. The best security in the world is useless if a malicious person has a legitimate user name and password. That's why we've put together this simple guide to help you protect your security...

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Expect The Unexpected

  Last week you may have been affected by - or at least heard about - the O2 outage. It affected customers on O2 and GiffGaff, along with operators who use its network including Tesco Mobile: it's estimated up to 32 million people were affected. And then there's...

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Our New Policy For Your Passwords

We love offering you a truly personal service – we like to think we make as many friends as we do clients – and it’s our human touch that helps demystify the strange world of IT and lets you focus on your day-to-day work. That said, we also need to make sure we’re...

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Putting the ‘s’ in https

On July 24th 2018, Google's Chrome browser (by far the most popular) started warning people if the website they were visiting was not secure. What does that mean for you? Visit any website in Chrome. It will either be marked as secure, or not secure, and...

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Change your Twitter password

If you have a Twitter account, whether it's work or personal, you should log in and change the password immediately. And as you're doing that, think about whether you've used that password anywhere else. Here's why: Twitter yesterday announced that they have...

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How GDPR affects you – and it will

You've hopefully heard about GDPR (The General Data Protection Regulation). In short, it's a huge update to the 1998 Data Protection Act, designed to give people more control over their data. It will come into force on 25 May 2018, after which most processing of...

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Sharpen-up on spear phishing

This month we've been targeted by a spear phishing attack: an attempt to scam us out of thousands of pounds. In short, someone pretended to be Adrian and sent an email to Manuela, our finance assistant, to ask her to transfer a sum of money to a "new supplier's" bank...

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Reap what you sow

Every time you connect your new watch, fridge, lightbulb, central heating, toilet... to the internet with the idea of increasing your level of control (who, after all, hasn't dreamed of raising the toilet seat from their phone?), you are adding another potential...

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Facing-up to your responsibilities

This month... more information about passwords, tech news & some useful links for your navigational and listening pleasure. Password management - update We've talked in-depth about passwords and password management before, but in the ever-changing landscape of IT...

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How to avoid becoming a ransomware victim

We've been asked about this more than anything else over the last few weeks and it is in the news again, with Sky News reporting a widespread attack on University College London. Ransomware is malware that infects your computer and either locks you out of your system...

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