Approach

We believe it is better to identify and resolve problems before they become significant, and are successful in reducing the incidence of downtime and speeding the diagnosis of other problems. This ensures that our customers experience real improvements allowing them to get on with their business:

"The reliability of our network has improved significantly"

CLEAR Communication Specialists

Key Components

24/7 Monitoring of your key systems and services including:

• Website
• Internet Connections
• Servers
  • Infrastructure 
  • Mail
  • Database
  • Applications
  • Storage
• Networking Equipment (Firewalls, Routers and Switches)

Management Checks to identify and resolve problems at an early stage, including:

• Server Operating Systems 
• Email System
• Anti-Virus Systems
• Backup Systems
• Firewall(s)
• Patch management systems
• Checks typically conducted bi-weekly or monthly

Health Checks to ensure continued reliable performance and test key systems

• Review of Server performance
• Review of Server Diagnostics and follow up on resulting issues
• Test of Backup system
• Review of Anti-Virus system to ensure consistent protection
• Checks typically conducted six-monthly or annually

Annual Technology Review

• Discussion with management of changes in organisations requirements and business processes
• Presentation of opportunities and solutions together with budgets and timescales